Contact
Contact us
MusicToMP3 is an independent, browser-based tool. There is no user account system, so all support runs through the channels on this page.
By the MusicToMP3 team ·
Email support
For general questions, bug reports, and feedback, email [email protected]. Messages are read in the order they arrive; most receive a reply within a few business days.
- Describe what you did, what you expected, and what happened instead.
- Include the public Spotify link involved, if any — never send passwords.
- Mention your browser and device if the problem looks visual or interactive.
Copyright and rights-holder requests
If you are a rights holder and believe this service is being misused in relation to your work, email [email protected] with the subject line "Rights request". Include the work concerned, the link involved, and how we can verify your claim; verified requests are prioritised.
Abuse and misuse reports
Automated misuse is limited technically before it reaches a human: per-IP rate limits, one concurrent job per address, a 100-track ceiling per job, and files that expire on a fixed retention schedule. Reports about misuse that slips past those limits are reviewed by the operating team, and verified reports result in the traffic involved being blocked.
What we cannot help with
The service cannot access private playlists, recover Spotify accounts, or provide files for content you do not have the right to use. Questions about Spotify itself should go to Spotify support.